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KYC/AML Policy

AML/KYC Policy for using Monetrix’s on-ramp and off-ramp services.

Last updated on 19th March 2026
AML/KYC Policy

AML/KYC Policy for using Monetrix’s on-ramp and off-ramp services.
Last updated on 19th March 2026

Monetrix Group Inc. (“Monetrix”, “we”, “our”, or “the Company”) is a registered Money Services Business (MSB) in Canada and operates in accordance with the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA) and its associated Regulations, as well as applicable international AML/CFT standards. The Company has implemented a comprehensive Anti-Money Laundering and Counter-Terrorist Financing (AML/CFT) Program designed to prevent the misuse of its services for money laundering, terrorist financing, fraud, sanctions evasion, or other unlawful activities. Compliance with AML/CFT regulations is a fundamental responsibility of the Company and is overseen by a designated Compliance Officer.

1 - Know Your Customer (KYC)

Monetrix applies mandatory identity verification to all users before permitting access to transaction services. The Company uses regulated third-party verification technologies to authenticate customer identities through:

  • Government-issued identification;
  • Biometric verification (selfie and liveness checks);
  • Proof of address where required;
  • Sanctions and Politically Exposed Person (PEP) screening.

Monetrix applies a tiered, risk-based KYC structure with transaction limits determined by the level of verification completed. Additional documentation, including Source of Funds (SOF) or enhanced due diligence measures, may be required depending on transaction volume, risk classification, or regulatory requirements. No transaction is permitted without successful identity verification.

2 - Business Clients

For corporate or institutional customers, Monetrix conducts enhanced due diligence procedures, including:

  • Verification of corporate registration documents;
  • Identification and verification of Ultimate Beneficial Owners (UBOs);
  • Director identification;
  • Board authorization confirmation where applicable;
  • Source of Funds verification.

Business accounts are subject to enhanced monitoring and risk-based review.

3 - Transaction Monitoring

Monetrix implements automated and manual monitoring systems to detect suspicious or unusual activity. All transactions are subject to blockchain analytics screening through specialized monitoring tools. Wallet addresses involved in incoming or outgoing virtual asset transfers are analyzed for risk indicators associated with illicit activity.

If a transaction or wallet is identified as high-risk, the Company may suspend or cancel the transaction, request additional documentation, restrict or terminate the account, or file regulatory reports where required.

4 - Reporting Obligations

As a Canadian MSB, Monetrix complies with all applicable regulatory reporting requirements, including:

  • Suspicious Transaction Reports (STRs);
  • Electronic Funds Transfer Reports (EFTRs);
  • Large Virtual Currency Transaction Reports (LVCTRs);
  • Terrorist Property Reports (TPRs), where applicable.

Reports are filed with FINTRAC in accordance with statutory obligations. The Company strictly prohibits tipping-off or disclosure of reporting activity.

5 - Sanctions and Prohibited Jurisdictions

Monetrix does not provide services to individuals or entities listed on sanctions lists issued by Canada, the United Nations, the European Union, OFAC, or other applicable authorities. This includes residents of sanctioned or FATF high-risk jurisdictions, U.S. persons, or any individual or entity identified as posing an unacceptable financial crime risk.

6 - Ongoing Monitoring and Risk-Based Approach

Monetrix applies a risk-based approach to customer relationships and transactional activity. Customer information may be reviewed periodically to ensure accuracy and compliance. Enhanced monitoring is applied to higher-risk accounts and business relationships. The AML Program is reviewed regularly to ensure ongoing compliance with evolving regulatory requirements.

7 - Data Protection

All information collected for AML/KYC purposes is processed in accordance with the Company’s Privacy Policy and applicable data protection laws.