• Individuals
  • Businesses
Cookies Policy

Cookie Policy for using Monetrix’s on-ramp and off-ramp services.

Last updated on 19th March 2026
1 - INTRODUCTION

This Cookie Policy explains how Monetrix Group Inc. (“Monetrix”, “we”, “us”, or “our”) uses cookies and similar tracking technologies when you access or use our website, digital interfaces, embedded widgets, and related services (collectively, the “Services”). This Cookie Policy should be read together with our Privacy Policy, which explains how we process personal information more broadly. By continuing to use the Services, you acknowledge that you have read and understood this Cookie Policy.

2 - WHAT ARE COOKIES?

Cookies are small text files placed on your device (computer, tablet, or mobile device) when you visit a website. Cookies allow a website to recognize your device and store certain information about your preferences or past actions.

  • Session cookies, which are deleted when you close your browser;
  • Persistent cookies, which remain on your device for a defined period;
  • First-party cookies, set directly by Monetrix;
  • Third-party cookies, set by service providers acting on our behalf.

In addition to cookies, we may use similar technologies such as web beacons, pixels, device fingerprinting, and local storage.

3 - TYPES OF COOKIES WE USE

Monetrix uses cookies and related technologies for security, functionality, compliance, and performance purposes:

  • 3.1 Strictly Necessary Cookies: Essential for the operation of the Services, including secure login sessions, account authentication, transaction processing, and fraud prevention. Without these, certain features cannot function properly.
  • 3.2 Security and Fraud Prevention Cookies: Enhanced measures to detect suspicious login attempts, prevent account takeover, monitor abnormal behavior, and support AML controls. Used strictly for risk management.
  • 3.3 Performance and Analytics Cookies: Used to measure website traffic, improve user experience, identify technical issues, and optimize platform performance. These are used only with consent where required by law.
  • 3.4 Functional Cookies: Allow the website to remember choices like language preferences and regional settings to enhance usability.
4 - THIRD-PARTY COOKIES

Some cookies may be placed by third-party service providers who support our operations, including identity verification (KYC) providers, fraud detection platforms, payment processors, and cloud hosting providers. These third parties process technical information in accordance with their own privacy policies.

5 - LEGAL BASIS FOR COOKIE USE (EU USERS)

For users in the EEA, the use of non-essential cookies is based on your consent. You may:

  • Accept all cookies;
  • Reject non-essential cookies;
  • Manage preferences through the cookie banner.

Strictly necessary cookies do not require consent.

6 - HOW TO MANAGE COOKIES

You can control or disable cookies through the Monetrix cookie banner, your browser settings, or device-level privacy controls. Please note that disabling strictly necessary cookies may impair the functionality of the Services.

7 - DATA RETENTION

Cookies remain on your device for varying periods. Session cookies expire when you close your browser, while persistent cookies remain for a defined retention period or until manually deleted, based on operational and security needs.

8 - CHANGES TO THIS COOKIE POLICY

Monetrix may update this Cookie Policy to reflect changes in technology or law. Updated versions will be published on our website, and continued use constitutes acceptance of the revised policy.

9 - CONTACT INFORMATION

If you have questions regarding this Cookie Policy, you may contact:

  • Entity: Monetrix Group Inc.
  • Email: compliance@monetrix.io