Monetrix - Formal Complaint

Customer Complaints

We take your concerns seriously — please provide the details below so we can resolve your issue as quickly as possible.

Your email address *

I understand that I am submitting a formal complaint

By submitting this complaint, I acknowledge that I am providing information that may be used to investigate and resolve the issue.

Subject *

Full name *

Customer ID *

Located in Settings > Profile > Customer ID

National ID / Passport *

Phone number *

Please include the (+) symbol for your country code

Address *

Street address (street, number, apartment)

City *

Postal code *

Country of residence *

I am the legal representative of the complainant (optional)

Complaint related to *

Full reference of the crypto-asset service *

Description *

Date of the incident *

Damages / Losses *

Additional comments

Place

Date

Drag & drop files or click to upload

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